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000f222 keeps your personal data visible to you and manageable through your account settings — not buried where you cannot reach it. This policy sets out what we collect, why we collect it, and the steps available to you, with access subject to your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration: your name, contact address, and the payment method you choose — whether that is bKash, Nagad, or Bank Transfer. We also log session activity such as pages visited, device type, and login timestamps, because these records help us keep your account secure and resolve disputes if they arise. Transaction records linked to your wallet activity are retained for the period required by the applicable framework in your eligible region; we do not hold them indefinitely after that window closes. Cookies placed during your session help us remember your preferences and keep the site navigation consistent across visits. We do not sell your personal data to advertisers or unrelated third parties. If a third-party service provider assists us — for instance, in processing a Bank Transfer — they receive only the minimum data needed and are bound by confidentiality terms. Your access to this policy and the rights it describes depends on your local law and the eligible regions we serve. Where local regulation sets a stricter standard, we follow that standard.
This policy applies to data processed through the 000f222 platform directly. It does not cover every digital touchpoint you may reach from this site. Understanding the boundary helps you know where to direct a data question and which policy document to read first.
Data entered during login, registration and password recovery is covered here. This includes the email address, mobile number and any verification steps shown in your account page at the time you complete them.
Records of deposits and withdrawals processed through bKash, Nagad or Bank Transfer fall within this policy while they sit in our systems. Third-party payment providers maintain their own data policies for the portion they process on their side.
Your browsing activity on 000f222 pages — which sections you open, session duration, and device signals — is collected by us and covered here. This data is used to keep navigation consistent and to resolve account queries.
Links or embedded services operated by external parties are outside our policy scope. If you follow a link away from 000f222, the data practices of that destination apply. We do not control or accept responsibility for those external policies.
You have concrete steps available for managing the personal data we hold. Start in the account settings area of your 000f222 profile: the fields there show the contact details and payment method references currently on record. If any detail is incorrect — a changed mobile number linked to your Nagad wallet, for example — you can edit it directly in that settings page or submit a correction request through our support route. To ask what specific data we hold about you, send a written request via the contact channel listed in the support section of this page; we will respond with the relevant records held in your account. If you believe data has been processed in a way that does not match this policy, raise it through the same channel. We will review and respond. Deleting your account removes your profile data from active use, though some records may be retained for the minimum period required under applicable rules in your eligible region. These options are available subject to your local law.
Open the account settings page to see the personal and payment details currently on file. Check that your bKash or Nagad number is recorded correctly, as this affects how wallet verifications are matched to your account.
Edit contact or wallet details directly in the settings fields shown after login. For changes that cannot be made in the settings page — such as a name correction — submit a request through the published support route with the relevant information.
Write to us using the contact route in the support section below. Describe your account and the data you want to review. We will compile the relevant records held under your profile and respond through the same channel.
If any part of this policy is unclear or you believe a data step does not match what is described here, contact us directly. We take policy questions seriously and aim to give a clear, specific answer rather than a form response.
For any data or privacy question, use the routes listed here. We keep these channels active for account and policy matters. Response handling depends on the query type and volume at the time; we do not publish SLA figures we cannot consistently hold. Availability is subject to your local law and eligible regions.
Open the live chat widget visible at the bottom of any page after you log in. State your account reference and the specific data question. This is the quickest path for account-level queries about records or wallet details.
Send a written request to the support email address published in the Help section of your account. Email is suitable for data summary requests, correction submissions and formal policy questions where a written record is useful.
The Help section in your signed-in account lists the published contact options and the steps for common data requests. Check there first — the page is updated when routes change, so it reflects the current contact state accurately.
We approach data handling as an account-care matter, not a footnote. The points below cover the areas our account holders ask about most — cookies, retention, security and how to request a policy change.
We place session cookies to keep your login state stable and to remember display preferences across visits. Analytics cookies help us understand which pages need navigation improvement. You can manage cookie preferences through your browser settings; blocking certain cookies may affect how the account area loads.
Account records and transaction logs — including those linked to Nagad or Bank Transfer activity — are kept for the minimum period required under applicable rules in your eligible region. After that window, records are removed from active systems. We do not retain data beyond what the applicable framework requires.
Access to your stored data is restricted internally. Your account login is protected through the authentication steps shown on the login page. If you suspect unauthorised access, change your password immediately using the option in account settings and contact us through the live chat or email route listed above.
If your circumstances change — for example, a different mobile wallet linked to your account, or a new contact address — update the relevant fields in account settings or write to us with the details. Policy updates on our side are posted on this page with a revised date so you can see what changed.
These are the questions our account holders raise most often about how their data is handled. If your question is not here, use the support routes listed above.
We collect the registration details you enter: name, contact address, and the payment method reference you link — such as a bKash or Nagad number. We also log session activity, device type and login timestamps to keep your account secure and to resolve any access queries you raise.
We do not sell your data to advertisers. If a third-party provider assists with processing — for example, handling a Bank Transfer — they receive only the minimum data needed and operate under confidentiality terms. We do not share data with unrelated parties outside that operational scope.
Records are retained for the minimum period required under the applicable rules in your eligible region. After that window closes, records are removed from active systems. The exact period depends on local law and the type of record; we do not hold data indefinitely beyond what is required.
Open account settings after login and edit the relevant field directly. For changes that the settings page does not allow — such as a name correction or a linked wallet update — send a written request through the email support route with your account reference and the correction needed.
Yes. Send a written request to the support email address published in the Help section of your account. Include your account reference and describe the records you want to review. We will compile the relevant data held under your profile and respond through the same channel.
The portion of the transaction that passes through our systems is covered by this policy. bKash and Nagad each operate their own data policies for the portion they process on their side. We recommend reviewing those separately if you have questions about how your wallet provider stores transaction data.